EMOTIONAL and SOCIAL COMPETENCES for PROFESSIONALS
BACKGROUND
Over professional life everyone has to deal with challenges, feelings and social relations.
Professionals acquire technical but not emotional and social skills. They learn how to perform their tasks and resolve technical issues but often ignore how to successfully overcome challenges, handling emotions and relationships. Eventually companies and organisations spend money, time and resources to manage emotional issues.
In fact, the lack of competences to handle one’s emotions, professional challenges and interpersonal relationships – and not the lack of technical expertise – is proven to be the main hindrance to long-term professional success as well as the main cause of loss of motivation and interest, lack of work team, bad environment and conflicts at the workplace, burnouts, sick leaves, resignations and dismissals.
PURPOSE
The main goal of the course is to learn to successfully deal with emotions and social relationships, overcoming the main obstacle to professional success: the lack of emotional and social competences.
SPECIFIC GOALS
The course provides students with the fundamental knowledge necessary to:
• Developing a strong and quiet mind in stressful environments • Managing feelings and emotional reactions
• Adopting and maintaining a positive attitude under stress
• Making sound and fearless decisions in line with own’s values • Acquiring listening, communication and rapport skills
• Handling conflicts with effectiveness
CONTENT
The main topics unfolded over the classes are:
• Understanding the source of self-confidence
• Developing an inner sense of success
• Handling one’s performance drivers
• Differentiating facts from assumptions
• Recognising and handling emotions
• Understanding the relation between expectations and emotions • Handling unfulfilled expectations
• Managing stress and anger
• Developing locus control & self-responsibility
• Adopting a conscious positive attitude
• Assimilating values for good deciton-making
• Developing social and communication skills
• Handling conflicts
LEARNING METHODOLOGY
Emotional and social competences cannot be retained by sheer memorisation: emotional maturity results from progressively assimilating the understanding of own’s emotional and social patterns. That requires an introspective work – like a mirror pointed inwards – that is unfolded over classes and is expected to be practiced in daily life.
BIBLIOGRAPHY
Swami Dayananda Saraswati, The need for personal reorganisation, Arsha Vidya Research and Publication Trust, 2008.
Swami Dayananda Saraswati, The Value of Values, Arsha Vidya Research and Publication Trust, 2007.
Swami Dayananda Saraswati, Crisis management, Arsha Vidya Research and Publication Trust, 2007.
W. Timothy Gallwey, The Inner Game of Stress, Random House, 2009. W. Timothy Gallwey, The Inner Game of Work, Random House, 2001.
D. Goleman, Working with Emotional Intelligence, Bantam Dell, 1998. Timothy Gallwey’s books can be also purchased online.
Swami Dayananda’s books are available online in the app “Teachings of Swami Dayananda”